Services & Specialized Products

IT Infrastructure and Outsourcing

Successful infrastructure management requires right-sized solutions that align with our clients’ individual operational needs and budget constraints.

At ATSC, we work collaboratively with our clients to determine a best-value infrastructure management option -- from server administration to fully outsourced managed services.

Out of these relationships, we deliver best of breed solutions for help desk operations, SLA management, proactive server monitoring and response, desktop support and server virtualization/consolidation. We leverage the Information Technology Infrastructure Library (ITIL) framework and other best practices to ensure complete, punctual delivery.

The results are clear: 100% availability 24/7/365 for the FBI Strategic Information Operations Center, comprehensive IT outsourcing for the Federal Housing Finance Board with full disaster recovery support and much more. It’s partners delivering results through well-managed infrastructure. Please see Results Delivered below for more details.

Our IT infrastructure and outsourcing capabilities include:

  • Managed services
  • Hosting
  • Service / help desk
  • Continuity of Operations (COOP) / Disaster Recovery (DR)
  • Messaging / workflow administration
  • Technology assessments
  • Network operations
  • Server administration
  • SLA management
  • Database administration
  • Desktop architecture
  • IT audit and assessment
  • Virtualization
  • Video Teleconferencing (VTC)
  • Risk assessment and management
  • Information security

Results Delivered

At ATSC, we consider real-world, tangible results to be the only true measure of success. Below, you’ll find a brief sampling of our past work: bringing quantifiable achievement to unique client challenges.